Monday, 10 March 2014

Waste of a ticket and spoiling it for others

WOAT syndrome

BLISS reminded me about this today. She's been on bit of a theatre / cinema roll lately. All her points are valid and well made, and they extend beyond the theatre and cinema, too. There's too many people now attending shows and events seemingly for the sake of attending, taking selfies while they're there and sending them to their mates, texting, talking and chomping their way through whatever it is they're ignoring.

Waste Of A Ticket syndrome manifests itself in a number of antisocial, irrational and, frankly, annoying behaviours. From the British Journal of Mental Health:

WOAT sufferers display a number of symptoms. The presence of any one suggests the possibility of the patient having WOAT syndrome. Where three or more are displayed, it is confirmed and treatment should be prescribed:

Late arrivals: while anyone can, for any number of legitimate reasons, arrive late at the theatre, cinema, or sporting event (problems on the underground, M25 grinding to a halt, long queues while the goons at the cricket police every coolbox and carrier bag), someone with WOAT syndrome will habitually and unapologetically arrive late. They will then cause the maximum amount of fuss, for example, by insisting they go to their exact seats rather than just sitting somewhere until an interval or a break in play. They will talk loudly to their companions. In extreme cases, having finally settled down and allowed everyone around them to get back to what they're paid to watch, they will immediately get up again to go and purchase large amounts of food, or to visit the toilet.

Lights: they are incapable of standing still for a few seconds and allowing their eyes to adjust to the light. They cannot understand that we live in a Safe and Healthy world of high viz, hard hats and clipboards, and nowhere is allowed to be completely dark in case someone falls over and chips their nail varnish. Instead they shine their mobile phone torches all over the place, causing more disturbance.

Attention span: they seem, to the normal, rational people around them, unaware that events last for a finite length of time. Football matches, for example, last ninety minutes, which is, to most, no time at all. Suddenly, just after kick off, it seems, there's twenty-odd minutes gone and the game is a quarter over. They talk incessantly, look away from the action, send and receive texts, get up and down for the bar / toilet / hamburger stand / toilet / etc, and actually spend less than 10% of the game time watching the game they've paid to watch.

Genetics and nurture: it is not clear whether typical WOAT behaviour is inherited or learned. Small children who are encouraged to behave properly seem less likely to grow up to be adult WOAT sufferers, while highly indulged little princes and princess, allowed to chatter away throughout a play or a film at early ages are statistically more prone to developing the syndrome in later life.

Feeding patterns: while new borns can go, on average, approximately four hours between feeds, WOAT sufferers, in extreme cases, can't manage four minutes between consuming some noisy, smelly, or both noisy and smelly food and / or drink.


Conclusion: unfortunately, the WOAT dollar [$WOAT] is accepted and actively sought by a number of enterprises. For example, the cinema goer who watches the film and leaves, will typically spend between £5 - £10 on the experience, while the average adult WOAT's bill will be around three times that if they use the in-house sweetie, hot-dog and bright blue shushie services (or half as much again if there's a Poundland within walking distance). Therefore, the difficulty with the WOAT problem is that commercially, they're ideal for exploitation, and there's little will to stop or reduce the levels of increasingly poor behaviour. Clinically and educationally there may be solutions. We would not promote an apartheid solution (for example, non-WOAT seating, or say, non-WOAT, doors close when the film starts, viewings).

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